Quality Statement

Certified QMS
Drives Performance

MDI’s Quality Management System is ISO 9001:2015 certified for the design, manufacture, and sale of nonwoven wiping products. We are proud to be one of the first companies in the nonwovens industry to receive certification to the latest 2015 standard.

Quality is central to our culture and reaching our goal of certification aligns with our long-standing commitment to continuous improvement and total customer satisfaction.

Mercantile Development, Inc. - MDI - WIper quality testing
Mercantile Development, Inc. is committed ...

... to exceeding our customers’ expectations of product quality, performance and delivery. Quality is the responsibility of all employees. By utilizing technology, investing in capital equipment, and training employees, we will continue to operate an efficient and effective organization. MRP and Standard Operating Procedures are practiced to ensure the traceability and conformance of our products, processes and transactions. Statistical control methods, quality inspections, and internal audits are used to measure our success. Suppliers, customers and employees are consulted in our push for continuous improvement.