Service

Customer-Focused
Service Team

The Wiper Specialists at MDI deliver the most efficient and cost-effective solution for every wiping need. Our expert staff and modern converting operations are a powerful combination: industry-savvy sales and marketing professionals provide market insight, product training, sales meetings and field support; customer service and logistics specialists meticulously manage the order stream from purchase order to delivery with accuracy and timeliness; and a knowledgeable in-house team supports customers’ digital and print marketing campaigns.

Fast Order Fulfillment and Delivery

MDI ships orders consisting of price list and stocked items within 48 hours. Our fast, reliable door-to-door delivery is available with low minimums for pre-paid freight – designed to keep it simple for you.

Satisfaction Guaranteed

At MDI we stand behind our nonwoven wiper products and offer a satisfaction guarantee. If you are not satisfied with the product you receive, contact customer service and we’ll arrange for a prompt exchange or credit.

Mercantile Development, Inc. - MDI - Wiper items in stock and ready to ship